DELIVERYIt can take between 3 – 7 working days before your order is dispatched. If you need your order by a specific date please contact us before ordering and we will let you know if this is possible. CUSTOM ORDERS will take longer, please see item description.UKUK shipping costs £4.00 and is free over £50. Items are sent out Second Class Royal Mail or via courier depending on the item. If your order hasn’t arrived within 14 working days please get in touch. If you would like your order to be trackable please contact us before ordering and we will adjust the postage cost for you.InternationalInternational delivery costs £15.00 and is sent via Standard Royal Mail Airmail. This will take approx. 14-28 days to reach you. If your order hasn’t arrived within 28 days please contact us. Please note that International orders may be subject to customs charges out of our control.RETURNS & EXCHANGESIf you should wish to return or exchange an item please get in touch using the contact page and let us know your name, order number and reason. We always try our best to resolve problems quickly and with minimum hassle. We will happily replace an item or arrange a refund if the item is faulty. The item will need to be returned within 7 days in its original, unworn/unused condition. For hygiene reasons we are unable to accept returns on earrings. Please retain your payment confirmation email as this acts as your receipt.PACKAGINGYour order will arrive carefully packaged in pretty and presentable wrapping. We will happily include a message for a gift recipient upon request free of charge. Please use the contact page to message us when placing your order if you would like this option.THE FESTIVE SEASON!To ensure your item arrives on time, last order dates for Christmas 2021: UK (Friday 17th December ) International (Friday 3th December)
UK shipping costs £4.00 and is free over £50. Items are sent out Second Class Royal Mail or via courier depending on the item. If your order hasn’t arrived within 14 working days please get in touch. If you would like your order to be trackable please contact us before ordering and we will adjust the postage cost for you.
International delivery costs £15.00 and is sent via Standard Royal Mail Airmail. This will take approx. 14-28 days to reach you. If your order hasn’t arrived within 28 days please contact us. Please note that International orders may be subject to customs charges out of our control.
If you should wish to return or exchange an item please get in touch using the contact page and let us know your name, order number and reason. We always try our best to resolve problems quickly and with minimum hassle. We will happily replace an item or arrange a refund if the item is faulty. The item will need to be returned within 7 days in its original, unworn/unused condition. For hygiene reasons we are unable to accept returns on earrings. Please retain your payment confirmation email as this acts as your receipt.
Your order will arrive carefully packaged in pretty and presentable wrapping. We will happily include a message for a gift recipient upon request free of charge. Please use the contact page to message us when placing your order if you would like this option.
To ensure your item arrives on time, last order dates for Christmas 2021: UK (Friday 17th December ) International (Friday 3th December)
